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Popular answers

Do I need an account to contact you?

No. Anyone can use this form and it opens a support ticket. If you are a customer, sign in first: the ticket is added to your account and you can link it to a service.

Will I get a copy of my message?

Yes. You receive a confirmation email with your ticket number. Reply to that email to add details; it stays on the same ticket.

Can you move my website to MdmHost?

Yes. Choose the migration or sales department, tell us where your site is hosted now and we will guide you through a free migration.

How do I report abuse?

Choose Abuse and include the domain or IP address, the time it happened and any evidence (for example email headers). Never include passwords.