Change the password your server shipped with soon after your first login, and again if you ever shared it. Here are two safe ways to do it on a Windows VPS or Admin RDP, plus what to update afterwards.
Before you change it
- Choose a long password: at least 14 characters, mixing words, numbers and symbols. A password manager can make and store one for you.
- Do not reuse a password from another site or service.
- Keep your current RDP session open until you have tested the new password in a second session.
Note: Changing the password inside Windows does not update the login details shown in the client area. From now on your password manager is the place to look it up.
Option 1: the Windows security screen
- Connect to the server with Remote Desktop.
- Press Ctrl + Alt + End. Inside a remote session this does the same job as Ctrl + Alt + Delete. If the shortcut does not work from your device (for example a Mac or a phone), use option 2 below.
- Choose Change a password.
- Enter the old password, then the new one twice, and press Enter.
Option 2: PowerShell or Command Prompt
Open PowerShell as Administrator and run the command below. Replace Administrator with your username if it is different. The * makes Windows ask for the new password without showing it on screen or saving it in history.
net user Administrator *Type the new password twice when asked.
Warning: Do not put the password itself in the command, such as net user Administrator MyPass123. It would be saved in your command history.
Test it, then update your devices
- Leave your current session open and start a new Remote Desktop connection with the new password.
- When it works, update the saved credentials in your RDP apps on every device (Windows, Mac and phone).
- Sign out of the old session.
If you get locked out
If the new password does not work and you have closed every session, do not reinstall the server, because a reinstall erases all data. Open a support ticket from the client area and tell us which service it is. Never send your password in a ticket or chat.
