Migrate from SiteGround Site Tools to MdmHost cPanel hosting

SiteGround uses its own Site Tools panel, so a move to cPanel is done by exporting files and databases rather than restoring a backup archive. SiteGround's built-in backups restore only on SiteGround, so you create portable copies yourself.

Before you start

• Your SiteGround Site Tools login.
• An MdmHost cPanel account; see web hosting.
• A list of websites, databases, mailboxes and DNS records on SiteGround Site Tools.

Back up everything on SiteGround Site Tools

1. In Site Tools open Site → File Manager, compress public_html into an archive and download it, or connect over SFTP (Devs → SSH Keys Manager) and use rsync.
2. Export each database with Site → MySQL → phpMyAdmin → Export.
3. List mailboxes in Email → Accounts and DNS records in Domain → DNS Zone Editor.

Restore the site in cPanel

1. Add the domain in cPanel → Domains → Domains if it is not the main domain.
2. Upload the files archive in File Manager to the document root and extract it.
3. Create the database and user in Manage My Databases, import the dump in phpMyAdmin and update the app config with the new details.
4. For WordPress, a migration plugin is often easiest; see migrate WordPress to MdmHost.

Migrate email with IMAP sync

Mailboxes rarely restore cleanly between different control panels, so the dependable method is to create the same addresses in cPanel → Email → Email Accounts and copy the messages over IMAP:

1. List every mailbox on SiteGround Site Tools with its approximate size.
2. Create the same addresses on cPanel and give each enough quota.
3. Run an IMAP sync per mailbox from the old server (by IP or hostname, since DNS still points there) to the new one. imapsync between servers explains the command; migrate email to cPanel over IMAP covers the cPanel side.
4. After the DNS switch, run the same sync again. imapsync skips messages it has already copied, so the second pass only picks up mail that arrived in between.

Copy DNS records

Note custom TXT, CNAME and SRV records in SiteGround Site Tools's DNS editor and recreate them in cPanel → Zone Editor.

Switch DNS with minimal downtime

1. One or two days before the move, lower the TTL of the A, AAAA and MX records at the current DNS host to 300 seconds. See DNS TTL strategy for a server migration.
2. Test the new copy before switching: add the new server IP for the domain to your computer's hosts file and browse the site.
3. Freeze changes on the old site (no new orders, posts or comments), take a final database export and import it on cPanel if content has changed since the first copy.
4. Either point the A records to the new IP, or change the domain's nameservers to the ones in your MdmHost welcome email. Changing records is faster when the TTL is already low; nameserver changes can take up to 24–48 hours.
5. Keep the old account running for at least a week so slow resolvers and delayed mail still land somewhere.

Post-migration checks

• The site loads over HTTPS with a valid certificate. AutoSSL issues it once DNS points to MdmHost; run it from cPanel → Security → SSL/TLS Status if needed.
• Forms, logins, checkouts and uploads work, and there are no database connection errors.
• Sending and receiving email works from webmail and from your mail client, and SPF/DKIM pass in cPanel → Email → Email Deliverability.
• Cron jobs are recreated under cPanel → Advanced → Cron Jobs with the new paths (/home/username/…).
• The PHP version in cPanel → Software → MultiPHP Manager matches what the old server used.

FAQ

Can I use SiteGround's own backups?

Those restore only inside SiteGround; use exports as above.

Does SiteGround's caching plugin matter?

Disable or remove SiteGround-specific plugins after the move and use LiteSpeed Cache instead.

Do I need to transfer the domain too?

No. You can keep it where it is and update DNS, or move it later with domain transfer.

Next steps

• Move a website to cPanel
• Website migration checklist
• DNS TTL planning