Resell SSL, email security and other add-ons with WHMCS MarketConnect

MarketConnect is a marketplace built into WHMCS that lets you resell third-party services – SSL certificates, website security scanning, email spam filtering, backups, site builders and more – without separate reseller accounts. WHMCS handles ordering, provisioning and billing, and you set the retail price.

Before you start

• WHMCS installed with a working cron and payment gateways.
• A MarketConnect account balance: services are paid from a prepaid balance in your WHMCS account.
• Check which services you actually want to support – each adds questions for your support team. Note that MdmHost hosting already includes free AutoSSL, so paid SSL is mainly for customers needing OV/EV or warranty certificates.

Activate MarketConnect

1. Go to Configuration → Apps & Integrations (or Marketplace → MarketConnect).
2. Log in or create your MarketConnect account with your WHMCS credentials.
3. Add funds to the balance.

Choose services

1. Open the service, for example SSL Certificates.
2. Click Activate.
3. Choose which products to offer (for example DV, OV and EV certificates) and set your selling prices per billing cycle. WHMCS shows your cost for comparison.
4. Optionally enable Auto-assign to hosting products or promotion features.
5. Save. WHMCS creates the products and a store page in the client area.

Promote services

• MarketConnect adds landing pages to your client area store (for example /store/ssl-certificates).
• Enable promotions so relevant offers appear in the cart, on the client home page and on service pages – for example an SSL upsell when ordering hosting.
• Link the store pages from your website and emails.

Provisioning

When an order is paid, WHMCS provisions the service through MarketConnect. For SSL, the customer completes domain validation; for hosting accounts on cPanel, WHMCS can install the certificate automatically through the server module. Customers manage their service from the client area, and you see the status on the service page.

Billing and support

• Recurring invoices renew services automatically; MarketConnect charges your balance on renewal.
• Keep the balance topped up or enable auto-recharge, or renewals fail.
• Support for the services runs through you; WHMCS documentation and the vendor knowledge bases help with common questions.

Troubleshooting

• Service not provisioned: insufficient MarketConnect balance, or the order is pending acceptance. Check the Module Log.
• SSL validation stuck: the customer has not completed email, DNS or HTTP validation.
• Store page missing: the service is not activated or products are hidden.

Next steps

• Order form and cart.
• Addons and configurable options.
• Promotions.