Resellers grow. When a reseller upgrades their plan with you, or needs a temporary increase, you change their limits in WHMReseller. The change applies straight away and does not affect their existing accounts.
Before you start
- WHMReseller on your master reseller plan (see getting started).
- Enough free allocation in your own plan for the increase.
Check your own allocation
Open WHM → Plugins → WHMReseller. The dashboard shows your totals and how much you have already given to resellers. If there is no room left, lower another reseller's unused allocation or upgrade your VIP plan.
Edit a reseller
- In WHMReseller, open List Resellers (or Manage Resellers).
- Click Edit or Modify next to the reseller.
- Change Max accounts, Disk space or Bandwidth.
- For master resellers, change Max resellers too.
- Tick or untick Overselling for disk and bandwidth.
- Click Save.
Note: WHMReseller menu names change slightly between versions. If a label in this guide differs from your screen, look for the closest match in the WHMReseller menu.
Edit privileges
Privileges control which WHM functions the reseller can use. Common changes:
| Privilege | When to allow |
|---|---|
| Create / terminate accounts | Always for active resellers. |
| Unlimited packages | Rarely; unlimited plans are hard to control. |
| Edit DNS zones | Yes, resellers need it for customer domains. |
| Allow SSH / shell access for accounts | Only for trusted resellers. |
| Overselling | Only if you sell it and monitor usage. |
Downgrading a reseller
If you lower limits below what the reseller already uses, their accounts keep working, but they cannot create new accounts or raise quotas. Ask them to move or remove accounts first. Their own customers' package changes are done in WHM (see changing an account package).
Check afterwards
- The reseller's WHM home shows the new limits in the sidebar.
- Your WHMReseller dashboard shows the updated allocation.
Troubleshooting
"Not enough resources"
Your own pool is exhausted. Free some up or upgrade.
The reseller still sees old limits
Ask them to log out and back in to WHM.
Frequently asked questions
Can I give one reseller unlimited accounts?
Only if your plan permits unlimited at your level. Even then, a fixed number is safer for capacity planning.
Do limit changes affect CloudLinux limits?
No. CloudLinux CPU and memory limits are set per package or user in CloudLinux Manager, separate from WHMReseller disk and account limits.
Can resellers raise their own limits?
No. Only the level above them can change their limits.
How do I handle a temporary increase?
Raise the limit, note the date in your billing system and lower it again later. Lowering limits does not delete data, so it is safe as long as the reseller has cleaned up.
Where can resellers see their usage?
On their WHM home page sidebar and in List Accounts. Point them to the resource monitoring guide so they can check before asking for more space.
Should limits match WHMCS products?
Yes. Keep the same numbers in your WHMCS reseller products and in WHMReseller, so customers get exactly what they pay for.