Web Disk uses the WebDAV protocol to show your hosting files as a drive in Windows File Explorer, a server in macOS Finder or a folder on your phone. You can drag and drop files without an FTP program. Your main cPanel login already has a Web Disk; extra accounts can be limited to one folder.
Before you start
- Access to cPanel.
- SSL on your domain or the server hostname. Web Disk connects securely on port 2078.
Create an additional Web Disk account
- Open cPanel → Files → Web Disk.
- Under Create an Additional Web Disk Account, enter a Username such as
designand choose the domain. - Enter a strong Password or use the generator.
- In Directory, enter the folder this account may use, for example
public_html/assets. Leaving the default creates a new folder named after the user. - Choose Permissions: Read-Write to allow uploads, or Read-Only to only let the person download.
- Leave Enable Digest Authentication off unless you connect from Windows without SSL (not recommended).
- Click Create.
Connect to Web Disk
- In cPanel → Files → Web Disk, find the account under Manage Additional Web Disk Accounts (or Main Web Disk Account) and click Access Web Disk.
- Select your operating system. cPanel offers a ready-made script or shows the settings to type in.
| System | How to connect |
|---|---|
| Windows 10/11 | Download the quick-start script from cPanel and run it, or in File Explorer choose This PC → Map network drive and enter https://example.com:2078. |
| macOS | In Finder choose Go → Connect to Server and enter https://example.com:2078. |
| Linux | In Files (Nautilus) enter davs://example.com:2078 under Other Locations. |
| iOS / Android | Use a WebDAV-capable file app and enter the same server, port, username and password. |
Log in with the full Web Disk username (for example design@example.com) and its password.
Manage accounts
- Change Password, Change Directory or Read-Write/Read-Only buttons are next to each account.
- Click Delete when the person no longer needs access. Their files stay in place.
Troubleshooting
- Windows cannot connect: make sure the WebClient service is running and use the cPanel script, which sets the correct options.
- Certificate warning: connect using a hostname that has a valid certificate, for example your domain with AutoSSL.
- Slow with many small files: WebDAV is not designed for bulk transfers; use FileZilla over FTP for large uploads.