Enable and manage Sitejet Builder for cPanel accounts in WHM

Sitejet Builder ships with cPanel itself, so there is nothing extra to install on a current server. What administrators and resellers control is who can use it: the feature is switched on or off through feature lists attached to hosting packages. This guide covers that setup.

Before you start

• Root WHM access, or reseller WHM access from MdmHost dashboard → Services → Login to WHM. Resellers can manage feature lists for their own packages.
• A cPanel version that includes Sitejet Builder. Root users can check the version in WHM's header and update in WHM → cPanel → Upgrade to Latest Version.

Enable Sitejet in a feature list

1. In WHM open Packages → Feature Manager.
2. Under Manage feature list choose the list used by your packages (for example default or your own list) and click Edit.
3. Search for Sitejet and tick Sitejet Builder.
4. Click Save.

Every account on a package using that feature list now sees Sitejet Builder in cPanel.

Offer it only on some plans

1. Create a separate feature list, for example with-builder, in Feature Manager with Sitejet ticked, and keep it unticked in your basic list.
2. Open Packages → Edit a Package, select the plan and set Feature List to the right list.
3. Save. Existing accounts on that package update automatically.

To change one account only, move it to another package in Account Functions → Upgrade/Downgrade an Account.

Disable Sitejet

Untick the feature and save. The icon disappears for affected users, but already published websites keep working, because they are ordinary files in each account's document root.

Test it

1. Open a test account via Account Information → List Accounts and the cPanel icon.
2. Search for Sitejet in cPanel, create a site on a test domain and publish it.
3. Check that AutoSSL covers the domain so the published site loads over HTTPS.

Explain it to customers

Tell customers that publishing a Sitejet site to a domain replaces what that domain's folder serves, so they should back up an existing site or use a subdomain. Link them to the end-user guides below.

Frequently asked questions

Does Sitejet cost extra?

It is part of cPanel, so there is no separate install. Check your cPanel licence terms for any limits on the number of sites or features.

Can resellers brand it?

The builder runs inside the customer's cPanel session with your cPanel branding around it. Resellers cannot change Sitejet's own interface, but can choose which packages include it.

Where are the files stored?

Published sites are written into the account's home directory, so they are included in normal account backups such as JetBackup.

Troubleshooting

• Feature not listed: the cPanel version is too old, or the server's administrator removed it; root users should update cPanel.
• Customer still sees no icon: the account is on a different package or feature list; check in List Accounts.
• Builder fails to load: the browser blocks third-party cookies or an extension interferes; try a private window. Root users should also check that outbound connections from the server are not blocked.
• Published site not visible: the domain's DNS does not point to the server, or an old index.php takes priority.

Next steps

• Sitejet for end users
• Publish Sitejet to a domain
• AutoSSL for customer accounts