WHM & reselling

How to log in to WHM as a reseller

Three ways to open WHM on an MdmHost reseller plan: one click from the dashboard, the :2087 URL, or the server hostname, plus fixes for common login errors.

BeginnerReseller hosting3 min read

WHM (WebHost Manager) is the control panel you use as a reseller to create and manage your customers' cPanel accounts. This guide shows the quickest ways to log in, what you see the first time, and how to fix the usual login problems.

Before you start

  • An active MdmHost Reseller or Master Reseller plan.
  • Your WHM username and password from the welcome email (the username is the same as your reseller cPanel username).
  • Access to the MdmHost dashboard.

Log in from the MdmHost dashboard

This is the fastest method and needs no password.

  1. Sign in to the MdmHost dashboard.
  2. Open Services and select your reseller service.
  3. Click Log in to WHM. A new tab opens with WHM already signed in.

The one-click link uses a single-use session token, so it works even if you have forgotten your WHM password.

Log in with the WHM URL

You can also bookmark the WHM address and sign in directly:

  1. Open https://yourdomain.com:2087 or https://yourdomain.com/whm in your browser. Replace yourdomain.com with the main domain of your reseller account.
  2. Enter your reseller username and password.
  3. Click Log in.

If your domain does not point to the server yet, use the server hostname shown in your welcome email instead, for example https://server-hostname:2087. The hostname always has a valid SSL certificate, so you will not see a browser warning.

Tip: Port 2087 is the secure (HTTPS) WHM port. Port 2086 is the old unencrypted port; never use it on public Wi-Fi.

What you see after logging in

The WHM home page lists the functions your reseller plan allows, grouped into sections such as Account Information, Account Functions, Packages, DNS Functions and Resellers. Use the search box in the top-left corner to jump to any tool by name, for example type create to find Create a New Account.

As a reseller you only see your own customers. Server-wide tools such as service restarts and EasyApache are handled by MdmHost, which keeps the server stable for everyone.

Change your WHM password

Your WHM password is your reseller cPanel password. To change it, open cPanel for the reseller account (in WHM click the cPanel icon in the top bar or log in to cPanel at :2083) and go to cPanel → Preferences → Password & Security. You can also reset it from Services in the MdmHost dashboard.

Troubleshooting

"The login is invalid"

Check the username (it is not your email address) and that Caps Lock is off. After several failed attempts the cPHulk brute-force protection or Imunify360 may block your IP for a while. Use the dashboard one-click login or open a support ticket with your IP address from the IP checker.

The page times out

Some office and public networks block port 2087. Try https://yourdomain.com/whm, which uses the normal HTTPS port, or switch to mobile data to confirm.

Browser SSL warning

Your own domain may not have a certificate on the WHM service. Use the server hostname URL from your welcome email instead.

Next steps

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