WHM & reselling
WHM, packages, reseller accounts, WHMReseller and running a hosting brand.
49 guides · page 1 of 3
Account suspended by MdmHost for abuse or resource use: what to do
Why MdmHost may suspend a reseller customer's account (spam, malware, resource abuse, policy), how to find the reason, fix the cause and get the account unsuspended.
AutoSSL for customer accounts: check and fix SSL as a WHM reseller
How AutoSSL issues free SSL certificates for your customers' domains, how to check certificate status, turn it on in feature lists and fix failed domains.
Change the root password on a cPanel server safely (root guide)
Change the server root password from WHM or SSH, choose a strong password, update tools that use it, and move to SSH keys and API tokens instead of the root password.
Choose the right server location for your reseller customers
How server location affects speed, SEO and compliance for your hosting customers, and how to choose between MdmHost's Germany, USA and Singapore locations as a reseller.
Configure cPanel backups in WHM Backup Configuration (root guide)
Set up automatic cPanel account backups in WHM as root: schedule, retention, compressed or incremental type, remote destinations and test restores.
Configure cPHulk brute-force protection in WHM (root guide)
Set up cPHulk in WHM to stop password guessing on cPanel, WHM, email and FTP: thresholds, whitelisting your IP, country rules and unblocking from SSH.
Convert an addon domain into its own cPanel account in WHM
Split an addon domain out of a customer's cPanel account into a separate account with WHM's Convert Addon Domain to Account, copying files, email, databases and DNS.
Create a WordPress-only hosting package in WHM with a limited cPanel
Build a simplified WordPress hosting plan for reseller clients: a WHM feature list that hides advanced cPanel tools, a matching package and a clean onboarding flow.
Customer cancelling? Give them their data and close the account properly
A clean cancellation process for reseller customers: provide a full cPanel backup, help with domain and email moves, suspend, then terminate after a grace period.
Find and manage customer accounts with List Accounts in WHM
Use WHM List Accounts to search customers, sort by disk usage, spot suspended accounts and run quick actions such as suspend, change package or open cPanel.
Fix "Bandwidth Limit Exceeded" on a cPanel account
Why a site shows Bandwidth Limit Exceeded, how resellers check and raise the monthly bandwidth limit in WHM, and how to find what is using the traffic.
Fix common errors when creating cPanel accounts in WHM
Solutions for the errors resellers see most when creating cPanel accounts in WHM: domain already exists, username taken, out of allocation, package limits and DNS problems.
Fix email deliverability for customer accounts in WHM
Check and repair SPF, DKIM and PTR records for your customers' domains with WHM Email Deliverability, add DMARC, and stop mail landing in spam.
Fix wrong disk quotas on a cPanel server (root guide)
When cPanel shows wrong disk usage or unlimited quotas, enable and repair quotas as root with WHM tools and fixquotas, and understand quotas on XFS and ext4.
How to brand cPanel with your own logo and company name in WHM
Give your customers a white-label cPanel with your company name, logo, favicon, colours and help links using WHM Customization as a reseller.
How to change a customer's cPanel password in WHM
Reset a customer's cPanel password from WHM with Password Modification, choose whether MySQL passwords change too, and share the new login securely.
How to create a reseller account in WHM as root
Turn a cPanel account into a reseller in WHM as root: create the account, grant reseller privileges, set resource limits, nameservers and the ACL list.
How to create and manage WHM API tokens as a reseller
Create WHM API tokens for WHMCS, scripts and other tools, limit their privileges and expiry, rotate them safely and revoke a token if it leaks.
How to edit or delete a hosting package in WHM
Update the disk, bandwidth and feature settings of an existing WHM package so they apply to every account using it, or delete packages you no longer sell.
How to enable two-factor authentication for WHM and cPanel
Protect your WHM reseller login and customers' cPanel accounts with two-factor authentication using an authenticator app, plus recovery steps if you lose your phone.
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