Email & webmail
Mailboxes, webmail, forwarders, spam filters and email delivery.
37 guides · page 2 of 2
Restore deleted emails and mailboxes from JetBackup 5
Bring back deleted email messages, folders or a whole mailbox from MdmHost's daily JetBackup 5 backups in cPanel, without overwriting newer mail.
Roundcube filters and out-of-office replies (Managesieve)
Create mail filters and out-of-office vacation replies directly in Roundcube webmail with Managesieve, including date ranges, folder rules and forwarding.
Roundcube settings: signature, identities, display and composing options
Personalise Roundcube webmail: add an HTML email signature, set up identities and reply-to addresses, change language, time zone, layout and composing defaults.
Secure a cPanel email account: passwords, suspended logins and compromised mailboxes
Change a mailbox password in cPanel, suspend logins or incoming mail, and what to do when an email account is hacked and sending spam.
Sending large files by email: attachment limits and better alternatives
Why large attachments fail from cPanel email and webmail, the size limits on both sides, and better ways to send big files: download links from your hosting or cloud storage.
Set up cPanel email in Apple Mail on macOS
Add a cPanel mailbox to Apple Mail on Mac with the automatic profile or manual IMAP and SMTP settings, map Sent and Trash folders and fix connection warnings.
Set up cPanel email in Mozilla Thunderbird
Add a cPanel mailbox to Thunderbird on Windows, macOS or Linux with IMAP 993 and SMTP 465, check folder and deletion settings, and fix certificate and login errors.
Set up cPanel email in Outlook for Windows (new Outlook and classic)
Add a cPanel mailbox to new Outlook and classic Outlook on Windows with IMAP, using exact server names and ports, and fix password prompts and sending errors.
Set up cPanel email on Android with the Gmail app
Add your MdmHost cPanel mailbox to the Gmail app on Android (or Samsung Email) with IMAP 993 and SMTP 465 settings, and fix sync and authentication errors.
Set up cPanel email on iPhone and iPad (iOS Mail)
Add your MdmHost cPanel mailbox to the iPhone or iPad Mail app with the automatic profile or manual IMAP settings, and fix password and sending errors.
Shared team inboxes on cPanel: info@ and sales@ for several people
Three ways to let a team handle info@ or sales@ on cPanel email: forwarders to each person, one shared IMAP mailbox, or a helpdesk, with the pros, cons and setup of each.
Sync calendars and contacts with cPanel (CalDAV and CardDAV)
Use the calendar and contacts server included with cPanel email: find the CalDAV and CardDAV URLs, connect iPhone, Android, Thunderbird and macOS, and share calendars.
Use BoxTrapper in cPanel to stop spam with sender verification
Enable BoxTrapper for a mailbox, build whitelists and blacklists, review the queue, and decide when challenge-response filtering helps or hurts your email.
Use Track Delivery in cPanel to find missing or bounced emails
Search cPanel Track Delivery to see whether an email was accepted, delivered, deferred, rejected as spam or bounced, and read the delivery report to fix the cause.
Webmail on cPanel servers: enable Roundcube and set limits in WHM (root)
Configure webmail for all cPanel accounts as root: enable Roundcube, set the default webmail app, attachment and upload limits, Dovecot settings and proxy subdomains.
When an employee leaves: forward, archive and delete their cPanel mailbox
A safe offboarding routine for a departing employee's cPanel email: block logins, keep receiving mail via a forwarder, archive old mail and delete the mailbox later.
Why your emails go to spam (and how to fix it on cPanel hosting)
A checklist to stop emails from your cPanel domain landing in Gmail or Outlook spam: authentication, From addresses, content, blocklists, PHP mail and warm-up.
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