Troubleshooting
When something is not working: checks and fixes.
127 guides · page 7 of 7
Sign out a stuck or disconnected RDP session
Find and close a frozen or forgotten Remote Desktop session with quser, logoff and reset session, or from Task Manager, so you can connect again.
Troubleshoot .htaccess problems: 500 errors, loops and ignored rules
Find and fix broken .htaccess files on cPanel and LiteSpeed hosting: syntax 500 errors, redirect loops, rules that do nothing and conflicts between plugins.
View update history and uninstall a bad Windows update
See which updates are installed, remove one that broke an app with Settings, wusa or DISM, and stop it from reinstalling straight away.
Website down? A step-by-step troubleshooting checklist
A calm, ordered checklist for when your website stops loading: is it just you, domain and DNS, SSL, error codes, resource limits, disk space and recent changes.
Website error codes explained: 403, 404, 500, 502, 503 and 504
What each common HTTP error code means, the usual cause on cPanel hosting or a VPS, and the first thing to check to get your website back online.
When to use the browser console instead of SSH or RDP
The browser console in your VPS provider's control panel gives you your server's screen in a browser tab. Learn when to use it, such as after a firewall or network mistake, and how to get back to SSH or RDP.
Why is my website slow? Troubleshooting on cPanel hosting
A step-by-step checklist to find why a site on cPanel hosting is slow: measure first, then check caching, resource limits, PHP version, database, bots and heavy pages.
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