cPanel can warn you when your account is close to its disk or bandwidth limit, when someone logs in or when a password changes. These alerts only reach you if a working contact address is saved. It takes a minute and often saves a site from going offline because the disk filled up.
Before you start
- Access to cPanel (log in from the MdmHost dashboard).
- An email address that is not hosted on the same account, such as a Gmail or Outlook address. If the account is full or suspended, mail to its own mailboxes may not arrive.
Add or update the contact address
- Open cPanel → Preferences → Contact Information.
- Enter your Contact Email Address. Optionally add a Second Contact Email Address.
- Click Save. Some versions ask for your cPanel password to confirm.
Choose which notifications you receive
On the same page, under Contact Preferences, tick the alerts you want. The most useful ones are:
| Notification | Why it matters |
|---|---|
| Disk quota is nearly full | A full quota stops uploads, email delivery and database writes. |
| Bandwidth usage is nearly exceeded | Gives you time to optimise or upgrade before limits apply. |
| Email account quota is nearly full | Mailboxes that fill up start bouncing mail. |
| Password changed | Tells you at once if someone else changed it. |
| Login from a new IP address | An early warning of a leaked password. |
| Contact information changed | Protects against someone silently redirecting your alerts. |
| AutoSSL problems | Warns you before a certificate expires. |
Click Save again after changing the ticks.
Check it works
Reopen Contact Information and confirm the address is shown. Add the sender (usually cpanel@ plus the server hostname) to your contacts so alerts are not filtered as spam.
Tip: The cPanel contact email is separate from your MdmHost billing profile. Update both when you change address; see update your profile contact details.