Pay MdmHost invoices automatically with a PayPal subscription (and cancel it)

A PayPal subscription pays your MdmHost renewal invoices automatically on each due date, so your hosting never lapses because a payment was forgotten. You authorise it once from an invoice and can cancel it at any time in PayPal.

Before you start

• Access to the MdmHost dashboard.
• A PayPal account with a linked card or bank account; see manage cards in PayPal.
• An unpaid invoice for the service you want to subscribe.

Subscribe from an invoice

1. Log in to the MdmHost dashboard and open the unpaid invoice (see pay an invoice).
2. Choose PayPal as the payment method.
3. Click the Subscribe option rather than a one-time payment, if offered.
4. Log in to PayPal, review the amount and billing frequency, and click Agree & Subscribe.
5. You return to MdmHost and the invoice shows as paid once PayPal confirms the payment (usually within a minute).

Check your automatic payments in PayPal

1. Log in at PayPal and click the gear icon (Settings).
2. Open Payments and click Manage automatic payments.
3. Find MdmHost in the list to see the status, amount, last payment and next payment date.

Cancel a PayPal subscription

1. In PayPal, go to Settings → Payments → Manage automatic payments.
2. Select the MdmHost subscription.
3. Click Cancel (or Cancel automatic payments) and confirm.

Cancelling stops future charges only. Your service stays active until its due date; after that, pay the renewal invoice manually or the service follows the normal overdue process described in what happens when an invoice is overdue. If you are closing the service, also submit a cancellation request in the dashboard.

Troubleshooting

• Paid twice: an invoice was paid manually while a subscription was active. Open a billing ticket; we will credit or refund the duplicate.
• Subscription payment failed: the card in PayPal expired or was declined; update it and pay the invoice manually.
• Invoice still unpaid after paying: wait a few minutes for PayPal's notification, then contact billing with the PayPal transaction ID.

Next steps

• Pay with a card through PayPal without an account
• View and download invoices
• Update your billing details