Guides tagged “billing”
Step-by-step MdmHost guides about billing, sorted A-Z.
27 guides · page 1 of 2
"This account has been suspended": why it happens and how to fix it
Understand why a cPanel hosting account shows the 'Account Suspended' page: unpaid invoice, resource abuse, spam or malware, and the steps to get it reactivated.
Accept card payments in WHMCS with Stripe
Activate the Stripe gateway in WHMCS, add API keys and the webhook, store cards for automatic recurring charges and handle 3D Secure and failed payments.
Ask a billing question through a support ticket
Open a billing ticket in the MdmHost Dashboard for invoice or payment questions, include the details support needs, and follow the reply until it is resolved.
Bill extra work with WHMCS billable items
Use WHMCS billable items to charge one-off or recurring extras such as migrations or support hours, bill time logged on tickets, and add items to the next invoice.
Cancel a service with a cancellation request
How to cancel a server with a cancellation request, what to back up first, how to choose when it ends, and where to read the terms and refund policy.
Configure taxes and EU VAT in WHMCS
Enable tax in WHMCS, add tax rules by country and state, turn on EU VAT mode with VAT number validation, choose inclusive or exclusive pricing and mark items taxable.
Create and send quotes in WHMCS
Create a quote for a prospect or client in WHMCS, add line items and validity, send it as PDF, let the customer accept online and convert it to an invoice.
Customise WHMCS invoices and PDF layout
Brand WHMCS invoices: logo and Pay To text, invoice numbering formats, PDF paper size and font, custom invoice templates, notes and proforma vs tax invoices.
Handle cancellations, upgrades and downgrades in WHMCS
Configure how WHMCS handles cancellation requests (immediate or end of period), process them automatically, and set up pro-rata upgrades and downgrades between plans.
How to suspend and unsuspend a cPanel account in WHM
Suspend a customer's cPanel account for non-payment or abuse, add a suspension reason, lock it from unsuspension, and restore access again from WHM.
Install WHMCS on cPanel hosting (step by step)
Install WHMCS on a cPanel account: check requirements, enable ionCube, create the database, upload files, run the installer, secure the folders and set up the cron.
Link or remove a card in PayPal and set your preferred payment method
Add a debit or credit card to PayPal, remove an old or expired card, and choose the preferred payment method PayPal uses for online purchases and automatic payments.
Manage a client's services from the WHMCS admin area
Use the WHMCS service page: module commands like create, suspend and change password, edit billing and due dates, log in as the client, and fix provisioning issues.
Manage invoices in WHMCS: create, edit, add payments and refunds
Create manual invoices in WHMCS, edit items and due dates, record offline payments, apply credit, issue refunds, merge invoices and handle cancelled invoices.
Pay an invoice in the MdmHost Dashboard
Find unpaid invoices in the MdmHost Dashboard, open one, pay it with one of the methods offered, and confirm it now shows as paid.
Pay an MdmHost invoice with a debit or credit card through PayPal, without a PayPal account
Use PayPal's guest checkout to pay an MdmHost invoice with a debit or credit card when you do not have, or do not want, a PayPal account.
Pay MdmHost invoices automatically with a PayPal subscription (and cancel it)
Set up a PayPal subscription from an MdmHost invoice so renewals pay themselves, check active automatic payments in PayPal, and cancel a subscription when needed.
Process pending orders in WHMCS
Review and accept pending orders in WHMCS, understand order statuses, run fraud checks, provision services manually, cancel or refund orders and automate acceptance.
Reduce unpaid invoices in WHMCS: reminders, late fees and credit
Configure WHMCS payment reminders, overdue notices and optional late fees, use stored payment methods and account credit, and set a fair suspension schedule.
Sell hosting with WHMCS and your WHM reseller account
Connect WHMCS to your WHM reseller account so orders create cPanel accounts automatically and unpaid invoices suspend them, with products mapped to packages.
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